Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: name, email address, and authentication credentials when you create an account
• Hotel Booking Data: confirmation emails you forward to us, including hotel names, dates, confirmation numbers, and booking details
• Chat Messages: messages you send through our in-app chat feature
• Usage Data: app interactions, features used, and crash logs
• Device Information: device model, operating system version

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Parse and organize your hotel booking information
• Provide AI-powered chat assistance for your hotel stays
• Send notifications about your upcoming stays
• Improve our app and services
• Respond to support requests
• Comply with legal obligations

3. Data Sharing

We do not sell your personal data.

We may share data with:

• Hotels you have bookings with (only relevant booking information, with your consent)
• Service providers necessary to operate our services
• Legal authorities if required by law

4. Third-Party Services

Our app uses the following third-party services:

• OpenAI: to process chat messages and parse booking emails using AI
• Convex: for secure data storage
• Resend: for email processing
• Apple Sign In: for authentication

These services have their own privacy policies governing how they handle data.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time through the app settings.

6. Your Rights

You have the right to:

• Access your personal data
• Delete your account and all associated data
• Withdraw consent for data processing
• Request data portability

To exercise these rights, use the in-app settings or contact us at: support@latecheckoutapp.com

7. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security reviews.

8. Children's Privacy

LateCheckout is not intended for children under 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this policy, contact us:

Email: support@latecheckoutapp.com